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My team can't access the space I created

Be sure you invite users to new spaces to grant them access

By default, when you create a space, only you have access to it. Once you have set up the space the way you want it, you need to add users. 

Adding existing registered users to a space

  • Go to the Katmai homepage and log in to your dashboard.
  • Click the ellipsis icon (···) next to the name of the space you’d like to add users to.20241121_TeamAccess_01
  • Select “Access.”
  • On the right side of your screen and in the search bar drop down, you’ll see the names of people who already have access.
  • On the left side of the screen, you can add existing users to this space by typing their names in the search bar. 
    20241121_TeamAccess_03

If you haven't yet added people to your organization, or if you need to add new users are aren't sure how to invite them, follow these instructions