Get Started Guide for Users and Guests

A quick overview for people using Katmai for the first time

Entering a space 

As a team member

If you’re a permanent member of a company registered with Katmai you should already have an account. If you haven’t created your account, check your email or ask your team lead to resend your invite. Once your credentials are created, simply visit app.katmaitech.com and log in. On your dashboard, select the space you want to enter.

As a guest

If you’re visiting someone’s Katmai space as a guest, you should have received an emailed guest pass from the host. Click on the link in that email. At the time of your meeting, you will be able to enter their space. Running into trouble as a guest? Here's some tips for troubleshooting

☝️ Pro tip for team members: Bookmark app.katmaitech.com to easily access your dashboard OR create a shortcut using Chrome (see below). 

Here’s how to create a shortcut in Chrome: 

  1. Go to app.katmaitech.com.
  2. Click the 3 dots at the top right section of your Chrome browser.
    Screenshot 2024-03-21 at 11.30.33 AM
  3. Scroll down to"Cast, Save, and Share".
  4. Click “Create Shortcut”. (On a Mac, the shortcut will automatically appear on your desktop. On a PC, the shortcut will automatically be saved to your desktop. If you want, you can right-click and pin it to the taskbar.)

Welcome in

As you enter the space, you’ll see a prompt to enter your display name and get a look at how you’ll appear on screen. This is also an opportunity to adjust your graphics settings so you can maximize your experience. When you’re ready, click Enter Space.

GettingStarted_LoginScreen_Blank

You’ll find yourself in a virtual office – complete with walls, doors, conference rooms, even presentation displays.

How to navigate the virtual office

Moving around is simple: use your arrow keys, or if you prefer, WASD commands.

20230307_Arrows

20230307_WASD

You can also click where you want to travel to using your mouse, or use the joystick tool on the lower center part of the screen.

20230901_ClickToMove_V4

You can take in the environment by simply left-clicking your mouse and dragging the cursor around.

20230308_MouseLook

And, just for fun, you can jump by pressing the space bar. (Go ahead. You know you want to try it out. We’ll wait.)

Exiting a space

Just close out your browser, or you can click the Exit Space icon in the toolbar at the upper left corner of your screen.

Screenshot 2024-11-22 at 9.42.15 AM

How to control your video and audio

In the top right you'll see your avatar with your live video feed, which we call the Confidence Monitor.

Easily turn off your video and sound feed with these keyboard shortcuts:

  • Toggle your Confidence Monitor self-view on and off by pressing the C button.
  • Mute yourself by pressing M.
  • Turn your video on and off with V.
  • Set yourself as away with Z. This turns off your camera feed and mutes your audio, and lets your coworkers know that you're away. 

20230309_CMV

Keyboard shortcuts guide

  • Arrow keys and WASD: Use these keys to easily move within your Katmai space.
  • M: Mute/unmute.
  • V: Turn your video on /off.
  • C: Hide/activate your self-view aka Confidence Monitor in the top right.
  • Z: Sets you to away. Your video and audio will both automatically turn off and your view of the office will pause.
  • P: Quickly create and send a guest pass.