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Using Office Hours on Katmai

Office Hours on Katmai are designed to make leadership access simple, fair, and human, without scheduling overhead. This page explains what Office Hours are, how they work, and how to get the most out of them as a participant or host.

What Are Office Hours?

Office Hours are live, recurring sessions hosted in a shared virtual space. Anyone with access can drop in, join a queue, and meet one-on-one when it’s their turn.

There are no calendar links, no back-and-forth scheduling, and no coordination required.

While you wait, you can stay present in the space, work quietly, or connect with teammates who are also there.

How Office Hours Work

Office Hours follow a simple, predictable flow:

  • Office Hours open at a scheduled time
  • Enter the Office Hours space
  • Join the queue
  • Meet one-on-one when it’s your turn
  • Leave when you’re done

That’s it. No prep, no follow-ups required unless you choose to.

What to Expect During Office Hours

  • A live host present in the space
  • A visible, first-come-first-served queue
  • Private one-on-one conversations
  • Clear start and end points

Office Hours are designed to be lightweight, respectful of time, and easy to use for both hosts and participants.

What to Do While You’re Waiting

Waiting doesn’t mean idling.

While you’re in the space, you can:

  • Do heads-down work
  • Catch up with teammates who are also present
  • Stay available and aware of what’s happening
This shared presence is intentional. Office Hours often become a place where informal conversations and unexpected connections happen naturally.

 

Best Practices for Participants

  • Join early if you have something time-sensitive
  • Be concise and prepared when it’s your turn
  • Use the space respectfully, others are waiting too
  • Leave when finished so the next person can join

Office Hours work best when everyone treats them as a shared resource.

Best Practices for Hosts

  • Enter the space a few minutes early
  • Clearly signal when Office Hours are open
  • Move through the queue steadily
  • End sessions cleanly to keep things flowing

Many hosts find that Office Hours reduce meeting load while increasing accessibility and trust.

 

Common Use Cases

Office Hours are commonly used for:

  • Leadership access and mentoring
  • Manager or director office hours
  • Open Q&A sessions
  • Skip-level conversations
  • Office hours replacing ad-hoc 1:1 requests

They scale naturally, from small teams to large organizations.

Troubleshooting & Access

If you’re having trouble accessing Office Hours:

  • Make sure you’ve accepted your invitation and signed in
  • Use the official Office Hours link provided by your organization
  • If access still doesn’t work, contact your Office Hours administrator

Once you’re set up, access persists, you don’t need to re-request each time.

Want to Learn More?

If you’re considering using Office Hours for your team or organization, or want help setting them up, we’re happy to walk you through it live in Katmai.

Contact us to explore Office Hours or see them in action.

Overview