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Running a Katmai Pilot

How teams evaluate Katmai deliberately and roll it out with confidence.

Not every team needs a formal pilot.

But for teams that do, a pilot should test how work changes, not just whether features function.

This guide shows how to run a focused Katmai pilot that produces clear signals and confident decisions.

 


 

What a Katmai Pilot Is (and Isn’t)

A Katmai pilot is meant to test:

  • How your team communicates day to day
  • Whether work moves faster with shared presence
  • If spontaneous interaction replaces scheduling

It is not meant to:

  • Replicate your existing meeting load
  • Evaluate Katmai as “Zoom in 3D”
  • Measure success by raw usage alone

You’re testing a way of working, not a checklist.

 


Who Should Be Included

Choose a group that:

  • Collaborates frequently
  • Spans roles or functions
  • Includes at least one visible leader

Avoid pilots made up only of passive participants.

Katmai works when people actively show up.

 


How Long a Pilot Should Run

A meaningful pilot usually needs 2 to 4 weeks.

Shorter pilots often fail because:

  • Teams don’t change habits fast enough
  • People default back to calendars and links
  • Presence hasn’t had time to compound

Behavior change takes time.

 


Set Expectations Up Front

Before the pilot starts, tell participants:

  • When you need to talk or meet, go to the office
  • Avoid sending internal meeting links
  • Spend time in the office, even when not meeting
  • Use presence before messages

Clarity up front prevents confusion later.

 


 

How to Run the Pilot Day to Day

Encourage the team to:

  • Keep Katmai open during working hours
  • Walk over for quick questions
  • Let conversations form naturally
  • Use meetings only when structure is needed
Leaders should model this behavior visibly.

 


 

What to Pay Attention To

Instead of asking “Did people use it?”, look for:

  • Are meetings decreasing?
  • Are decisions happening faster?
  • Are questions answered more quickly?
  • Do people feel more aware of each other?
  • Is collaboration less forced?
These signals matter more than raw metrics.

 


 

Common Pilot Mistakes

  • Treating Katmai like a meeting-only tool
  • Over-scheduling inside the office
  • Not spending enough time present
  • Expecting instant behavior change
If a pilot feels flat, it’s usually a usage issue, not a product issue.

 

Deciding What to Do Next

A successful pilot usually ends with:

  • Clear enthusiasm from participants
  • Fewer meetings than before
  • Stronger team awareness
  • A desire to expand to more teams

If those signals are present, you’re ready to roll out.


 

Rolling Out with Confidence

After a pilot:

  • Expand gradually
  • Reinforce the office-first norm
  • Support new teams with clear expectations
  • Keep leadership visible in the space

Momentum matters. Don’t reset to old habits.


Want Help Running a Pilot?

If you’d like guidance designing or running your pilot, we’re happy to help.

A short conversation upfront can save weeks of confusion later.

Overview