2 min read
From the CPO's desk: “Across the Hall” in a Distributed World
Every now and then, a single sentence from a user stops us in our tracks.
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Every now and then, a single sentence from a user stops us in our tracks.
Read More2 min read
Some of the best work I’ve ever done didn’t happen in a meeting. It happened around a table.
1 min read
TL;DR: Zoom and Teams were built for meetings. Katmai was built for connection.
3 min read
The last six months at Katmai have been all about refinement, depth, and momentum. As a product team, we’ve been laser-focused on one goal: making...
2 min read
For the past few years, we’ve been trying to make remote work feel less remote. We’ve added tools, meetings, and apps meant to “connect” us, yet...
2 min read
We’ve all felt it: the drained, slightly hollow feeling after a full day of back-to-back Zoom meetings. The term “Zoom fatigue” has become workplace...
2 min read
Hi there; I meant to write one of these every month. That was the plan. But you know what they say about the best laid plans… The good news? We’ve...
1 min read
This month, the product and engineering teams continued their mission of connecting with customers for feedback, and from those conversations, made...
1 min read
August brought a fresh set of improvements to Katmai, focused on refining user experience, upgrading interface features, and smoothing usability...
2 min read
In this month’s spotlight, we’re excited to feature Atender, a customer support outsourcing partner serving Scandinavia and Europe.